Cancellation & Refund Policy
Understand our refund eligibility, timelines, and process.
Important
All cancellations must be initiated within 7 days of payment. Refund requests must be sent to info@stlabsindia.com. After verification, if all details are genuine, the refund will be initiated within 30 days.
1. Refund Policy
No refund request shall be accepted after 1 session of the registered course.
No refund shall be acceptable in case of learning access shared by ST Labs India.
No refund shall be acceptable once the training session has been scheduled and started.
If the refund is not claimed within the stipulated time period, we will not be able to process it.
If we believe you are abusing our refund policy, we reserve the right to suspend or terminate your account.
2. Refund Not Applicable
The 5-day No Question Refund Policy stands null and void in the following scenarios:
Any kind of content downloaded from ST Labs India Learning Management System.
Official Curriculum — no refund applicable.
Self-learning packages — no refund applicable.
Exam fee if booked by ST Labs India — no refund applicable.
3. Change in Schedule / Course
Changes in schedule or course availability depend on resources and require 0-3 working days to implement. While we strive to accommodate all requests, ST Labs India reserves the right to reject requests in case of non-availability of resources. A 10% administrative fee is applicable for such changes.
4. Contact Information
For refund requests or queries about this policy:
ST Labs India
C-58, Sector-02, Noida, Uttar Pradesh 201301
Email: info@stlabsindia.com
Phone: +91-9999176697